Shipping Policy

Processing Time

Orders are processed within 1–2 business days, Monday through Friday, excluding federal holidays. You'll receive a confirmation email with tracking details once your order ships.

Estimated Delivery Time

We ship worldwide. Most orders are delivered within 7–14 business days after processing. Delivery times vary by location and local carrier.

Tracking Your Order

Once your order ships, you'll receive a tracking number by email. Tracking updates may take up to 72 hours to appear after shipment.

Delays & Exceptions

Occasionally, delays occur due to customs processing, carrier volume, or events outside our control. These situations are rare, but when they happen, delivery may take longer than the estimated window. If your order hasn't arrived within 20 business days of your ship date, contact us at support@grillvano.com and we'll make it right.